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  1. support.astro.com.myHelp & Support Center | Astro

    Find answers and solutions for your Astro services and products. Learn how to use your TV box, broadband, streaming apps, multiroom, TV packs, account and payment, and more.

  2. support.astro.com.my › category › streaming-appHelp & Support Center - Astro

    Astro GO is a streaming app that lets you watch Astro channels and shows on your devices. Find out how to access, use, and troubleshoot Astro GO and Astro GO+, and learn about the difference between them.

  3. support.astro.com.my › question › what-is-the-difference-between-astro-go-andHelp & Support Center - Astro

    Learn the difference between Astro GO and Astro GO+, two streaming apps for Astro subscribers. Astro GO is free and allows 2 users to stream and record 200 hours, while Astro GO+ is an add-on and allows 4 users to stream and record 1500 hours.

  4. support.astro.com.my › feedback-formContact Us - Feedback - Astro

    Submit your feedback form regarding Astro reconnection, disconnection, account maintenance, billing, product and services, technical issue, installation & more. Call or WhatsApp +603 9543 3838 or download Astro apps for more support.

  5. support.astro.com.my › question › err-601-err-1409-playback-of-linear-channels-vodHelp & Support Center | Astro

    ERR-007 - Streaming on Astro GO while being connected to a VPN. ERR-008 - You are attempting to play a content that is not part of your subscription. ERR-1300, ERR-014 - A problem occurred during playback. ERR-009 - You are not subscribed to this content. ERR-701- Issues launching or loading the app

  6. support.astro.com.my › question › is-disney-hotstar-available-on-astro-goHelp & Support Center | Astro

    Disney+ Hotstar is available to Astro customers on the Disney+ Hotstar app on Android and iOS devices and website (DisneyPlusHotstar.my) which is accessible on tablets and connected TVs. Unfortunately, Disney+ Hotstar is not available on Astro GO. However, customers can enjoy it on the big screen via the Ultra or Ulti Box.

  7. support.astro.com.my › question › err-007-streaming-on-astro-go-while-beingHelp & Support Center | Astro

    If you see ERR-007 while streaming on Astro GO, it means you are using a VPN. You need to close your VPN app and try again. If the problem persists, you can report it via WhatsApp or Feedback Form.

  8. support.astro.com.my › how-many-devices-can-i-stream-concurrently-on-astro-goHelp & Support Center | Astro

    If you have NOT made any changes to your Astro pack on or after 9th November 2021, you can enjoy up to four (4) concurrent streams on Astro GO anywhere, anytime. However, if you have Astro GO+ as part of your subscription, you will be upgraded to four (4) concurrent streams.

  9. support.astro.com.my › question › how-do-i-purchase-astro-first-movies-seriesHelp & Support Center | Astro

    From Astro Go app (purchases only applicable for Android devices): ‍Download the Astro Go app from the Google Play store. Create an ID and link your account / proceed to log in if you have linked your account; Scroll to “Store” and search for “Astro First: New Releases” or “Astro First: Blockbusters” Select “Rent” and enter ...

  10. support.astro.com.my › question › how-do-i-access-astro-goHelp & Support Center - Astro

    Astro GO is an online streaming service for Astro customers. Learn how to download the app, access it on web browser, or scan a QR code on Channel 200 from your Astro Box.

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