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  1. Get in touch with us by calling our hotlines, talking to us online or visiting one of our Income Insurance branches or Client Advisory Centres in Singapore.

  2. Reporting Centres. Important Note. If you need accident or reporting assistance, you may contact Orange Force, our accident response team, at 6789 5000, from 8am to 8pm, Mon to Sat excluding public holidays.

  3. You can choose from a range of payment modes for your products. For your convenience and continuity of your insurance coverage, we recommend premium payment via GIRO. Discontinuation of Cash Payments. Effective 1 Jun 2024, cash payments at our Income branches will be discontinued.

  4. Update Travel Insurance Policy. Update Personal Accident Policy. Update Motor Insurance Policy. Find out how to make online submissions here or log into My Income customer portal to submit a transaction.

  5. Income is the only insurer that allows you to purchase travel insurance up to a day after you have departed from Singapore. Available for Travel Insurance and Enhanced PreX Travel Insurance (Per-trip plans only).

  6. Manage your insurance matters on-the-go. Login to your My Income account to manage your policies, claims, rewards and personal particulars. Log in. cookies. Get in touch with us by calling our hotlines, talking to us online or visiting one of our Income Insurance branches or Client Advisory Centres in Singapore.

  7. onlinetravelclaim.income.com.sg › travel-claim-web › proceedWithLoginSubmit travel claims | Income Insurance

    SUBMIT YOUR TRAVEL CLAIM ONLINE. Purchaser/Insured NRIC/FIN/passport number. Please key in the last 4 characters of the same ID number that you used when you purchased the travel plan, e.g. S1234 567A. Policy number.

  8. Ways to pay for Domestic Helper Insurance. Find out how you can make payment for your policy by choosing from the preferred methods below. For other accepted payment modes, you may get in touch with us through your preferred mode of contact at income.com.sg/contact-us.

  9. To access My Income Customer Portal, simply log in via SingPass. You will not need to create an account and your information will be automatically updated.

  10. Caught in an unexpected accident, call Orange Force at 6789 5000 (8am to 8pm, Mon to Sat excluding public holidays) for roadside assistance at the accident scene. Other points to note: Please make sure you report all motor accidents by the end of the next working day to avoid a reduction to your No Claim Discount.