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Jun 19, 2024 · Aware on the RTS Cut Off Time Period : To ensure your parcels will be picked up on the same day, please arrange for shipment before 2:00 PM. Shipments arranged after 2:00 PM will be scheduled by the next working day. Scenario 1: If Seller RTS after 2:00 PM during the working day, pickup will be arranged by the next day.
Jun 14, 2024 · Protect yourself from scams! Updated at 14/06/2024. Spotting scams. Scams are usually recognisable by: • Non-verified Lazada accounts asking for sensitive account information such as password, OTP, bank details, etc. via Lazada Chat, Email, or Phone.
Jun 3, 2024 · Updated at 06/03/2024. Note: Effective 11th March 2024, Change of Mind (COM) returns are available to all sellers for more categories. 1. What is "Change of Mind" return? "Change of Mind" occurs when buyer decides they no longer want the item after purchasing it.
Jun 5, 2024 · Pre-Order SLA and Duration set by Sellers 4.1 For Pre Order listings, a seller may set the SLA between a minimum of 7 business days, and a maximum of 30 business days, according to the SLA definition below.
Jun 6, 2024 · Sellers will receive a notification via Account Health in Seller Center upon policy violation. If you disagree with the violation, you may submit an appeal directly within 30 calendar days in My Penalty Page under Account Health .
Jun 13, 2024 · Ensure that your normal Operating Days and Hours (ODH) are accurate and up-to-date in Seller Center since this will be the basis for your pickup. Learn more about your store's ODH here. ODH updates take 24 hours to reflect in the logistics system. Update your operating days and hours here.
Jun 5, 2024 · Ensure that your store operations run smoothly by keeping your Operating Days & Hours updated! Your pickup and return schedules are based on the Operating Days & Hours (ODH) that you set in Seller Center.
