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Feb 25, 2024 · Read 78 reviews from passengers who flew with ZIPAIR, a new low-cost airline based in Japan. See their ratings and comments on seat comfort, food, staff service, value for money and more.
- Booking ZIPAIR. Flight Schedule – ZIPAIR currently only flies one flight daily between Singapore and Narita Airport. This is a bummer as it gives no flexibility in terms of the timing of the flight.
- Flight Check-in. The check-in experience at Changi Airport was very smooth. ZIPAIR Check-in desk at Changi is located at Terminal 1. We arrived 2 hours before our flight and though there was a queue forming, we only spent about 15 minutes in the queue.
- Inflight Experiences and Amenities. Being a low-cost carrier, there were no free amenities on the flight unless you had paid for it when you booked the flight.
- Pre-booked hot meals. On my way back to Singapore, I pre-booked some meals for us since we were flying from 5 PM to midnight. I booked the Pork Katsudon, Beef Gyudon, and Soba meal.
- Check-In
- Zipair B787-8 Full-Flat
- Amenities
- Food & Beverage
- Inflight Entertainment
- Wi-Fi
- Sleep Experience
- Toilets
- Conclusion
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ZIPAIR departs from Tokyo-Narita Terminal 1, and uses the ‘C’ check-in counters in the North Wing. Unlike other airlines which segregate check-in desks based on cabin of travel, ZIPAIR segregates them based on destination. In addition to the flight to Singapore, a flight to Bangkok was checking in at the same, creating two different lines. Make sur...
ZIPAIR currently operates the B787-8 exclusively, with four aircraft in the fleet. These have a total of 290 seats, split into 18 Full-Flat and 272 Economy, and compare extremely favourably to B787-8s operated by other LCCs like Scoot and Jetstar (both 335 seats). ZIPAIR uses JAMCO Venture reverse herringbone seats, laid out in a 1-2-1 configuratio...
My package included an amenities kit (a la carte price: 2,500 JPY), and while I can’t give it any marks for presentation… …I have no complaints about the contents. Inside the kit was a very comfortable and smooth fleece blanket, earplugs, a self-inflating neck pillow, slippers, and a satin eye mask. The contents felt very premium, perhaps even more...
Food and drink can be ordered through ZIPAIR’s onboard portal, accessible through a set of QR codes pasted to every seat. All payment must be made through the portal via a credit or debit card; the crew do not have a physical POS terminal. In terms of selection, don’t expect anything too gourmet. This being a budget carrier, the focus is on non-per...
All ZIPAIR passengers can enjoy complimentary streaming entertainment via the aircraft’s Wi-Fi system, featuring movies, videos, eBooks and Spotify. The movie selection featured 10 English language movies, none of which I’d call first-run titles. Still, it was better than the video selection, which was basically a bunch of ZIPAIR advertisements. Ev...
ZIPAIR provides complimentary unlimited Wi-Fi to all passengers. That’s a great perk for a full service carrier, let alone an LCC. I was worried the network would be overloaded, but speeds remained respectable throughout most of the flight. It certainly wouldn’t be sufficient for Netflix or YouTube, but I could load most webpages within 10 seconds,...
As the name suggests, the Full-Flat seat converts into a full-flat bed nearly 2 metres long. No mattress pad is provided, but I didn’t find it necessary, given the comfortable seat padding. It also helped that the footwell is generously large. I could sleep on my back and still move my legs around a little, which I usually struggle to do with other...
Don’t expect any fancy bathroom amenities, because ZIPAIR’s lavatories are as basic as they come. That said, the Japanese set a very high bar for “basic”; there’s still automatic taps and bidet seats (in three of the seven washrooms). Since ZIPAIR does not have any cabin distinctions, passengers can use restrooms in whatever section they please. Th...
ZIPAIR’s business model seeks to answer an intriguing question: is there a market for people who just need the comfort of a Business Class seat, and nothing more? I seriously hope the answer is yes, because I count myself as one of them. Sure, I love the frills of Business Class, but at the end of the day what I’m solving for is (1) comfort and (2)...
A budget-friendly premium cabin product with reverse herringbone seats and free Wi-Fi on ZIPAIR's B787-8 from Tokyo-Narita to Singapore. Read about the pros and cons of this LCC flight, including check-in, baggage, meals and entertainment.
Oct 3, 2023 · ZIPAIR is a low-cost airline that flies from the U.S. to Japan and Asia. Read about the pros and cons of flying ZIPAIR economy, including fees, amenities, service, and no changes or cancellations allowed.
Don't think there are that many people that have flown that route yet, but there are some Japanese youtubers that have done reviews on Zip Air on this route. Do a search on youtube for "zipair lax nrt" and that might be the best you can get for now.
Answer 1 of 91: I'd love to hear reviews from anyone who has used Zipair to travel from California to Japan. I am considering that airline for a trip for me & my family (2 adults and 2 kids, ages 6 & 8) in May, and it seems like a good deal, but I'm...
May 14, 2024 · Zipair doesn't have a traditional loyalty program where passengers earn miles for flying. It does, however, offer a method for travelers to redeem points for travel. Passengers can transfer miles from the Japan Airlines Mileage Bank program into Zipair points at a rate of 1 JAL mile to 1 to 1.5 Zipair points (depending on the quantity transferred).
