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  1. The Branch Appointment E-service is mainly for existing HDB flat owners and registered occupiers. If you are not an existing HDB flat resident, you may only use the Branch Appointment E-Service for Parking Coupon and Demise of Owner matters. For all other services, please submit your request via HDB e-Feedback form.

    • Contact Us

      Contact Us. Need help on HDB matters? Reach us via the...

    • Get Help

      A1: The e-Appointment can be used by existing HDB flat...

    • Sep Open Booking of Flats

      HDB Flat Portal. Apply for an HDB Flat Eligibility letter to...

  2. Contact Us. Need help on HDB matters? Reach us via the channels listed below at your convenience: My HDBPage to access all information and services related to your flat, vehicle, and to check the status of existing transactions with HDB. MyRequest@HDB to submit requests relating to your application for new flat, resale flat, or HDB housing loan.

  3. A1: The e-Appointment can be used by existing HDB flat owners and registered occupiers. If you are not an existing HDB flat resident, you may only use the Branch Appointment e-Service for Parking Coupon and Demise of Owner matters. For all other services, please submit your request via HDB e-Feedback form.

  4. HDB Flat Portal. Apply for an HDB Flat Eligibility letter to get started on your home purchase journey, and use our financial calculators to plan your flat purchase.

  5. We will notify you of your flat booking appointment about 2 weeks before the appointment date. You may then use your Singpass to log in to My HDBPage to view the invitation package. The package will contain the flat list and the documents to bring along for the appointment.

  6. Please visit the HDB Hub at 12pm or 4pm (Monday to Friday) and register at our e-Kiosk. Whether you can book a flat will depend on the availability of flats and ethnic quota at that point in time. Q2 I have changed my mind after I have confirmed that I will not be attending the appointment.

  7. Prepare for Flat Booking. General. Q1 When will I be invited to book a flat? A1 About 2 weeks before your appointment, you will be notified to login to the HDB Flat Portal > My Flat Dashboard to access the invitation package.