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  1. Do I need to charge the HPB fitness tracker? Yes, you will need to charge the fitness tracker regularly. Please follow the instructions in the instruction manual which comes along with your HPB fitness tracker. Each charge should not exceed 2 hours as overcharging will shorten the battery’slifespan over time. Battery damage as a result of ...

  2. You are eligible for a 1-for-1 HPB fitness tracker exchange if: 1) You have a faulty Axtro Fit 2 and Tempo 3C HPB fitness tracker. No warranty validity check is required. 2) You have a faulty Axtro Fit 3, Tempo 4C or Tempo 5C HPB fitness tracker and it is still within the 1-year warranty period.

  3. Aug 28, 2023 · Eligible participants will be informed via Healthy 365 app push notification when they can collect a new HPB fitness tracker. Alternatively, participants can check their eligibility by tapping “Book Appointment” > “Collect a HPB fitness tracker” on the Healthy 365 app.

  4. Do I need to charge the HPB steps tracker*? Yes, you will need to charge the steps tracker* regularly using the mini USB cable that came with your HPB steps tracker*. Plug the mini USB cable into the port located at the bottom of the steps tracker* base unit.

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  5. The steps that are synced from my HPB steps tracker are inaccurate. Please try to manually sync by tapping on the green button on the second page of the “Dashboard”. If the problem persists, please restart the app and try again. Please email us at stepschallenge@hpb.gov.sg or call us at 1800 567 2020 for further assistance. 23. 6 5

  6. The National Steps Challenge™ is the world’s first population level fitness tracker-based physical activity initiative that encourages Singaporeans to move more.

  7. first sync of your new HPB fitness tracker, the “Sync now” button should appear in ‘Home’. Subsequently when you launch the Healthy 365 app, an automatic sync should occur. Alternatively, you can tap on “Sync now” to manually sync your steps, MVPA, and/or sleep data.