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  1. “COMPLAINT SINGAPORE” is the First & Original Complaint Facebook Group in Singapore since 2017, providing an Arena for Everyone to Vent their Anger & Unhappiness, Share Bad Experiences in Singapore...

  2. www.cccs.gov.sg › approach-cccs › making-complaintsMaking Complaints | CCCS

    Under the CPFTA, the Consumers Association of Singapore (“CASE”) and Singapore Tourism Board (“STB”) are the first points of contact for consumer complaints. CASE will assist aggrieved consumers to obtain redress, and in some cases, compensation through negotiation and/or mediation.

  3. CASE handles consumer-to-business disputes, where the consumer may engage our services to negotiate with the businesses. Subsequently, CASE can assist you by liaising with the business to work towards an amicable settlement for a small fee. Submit Online Complaint.

    • What Rights Do Consumers Have in Singapore?
    • What Happens If A Regulated Contract Is Cancelled?
    • What Is The Timeframe For Cancelling A Regulated Contract?
    • What Is The Procedure For Cancelling A Regulated Contract?
    • Right to Sue For Unfair Practices

    There are multiple rights that consumers have in Singapore, namely: 1. Right for repair, replacement or refund of defective products 2. Right to cancel direct sales contracts and other regulated contracts 3. Right to sue for unfair practices

    When a regulated contract is cancelled, there are several things that will happen, namely: 1. The contract will no longer be enforceable, which means that if for example, you had a time-share contract, you would no longer need to pay for the timeshare, and will also be unable to stay at the vacation property. 2. Any money that you have paid to the ...

    As mentioned above, you, as a consumer, have the right to cancel a regulated contract within 5 days (excluding Saturdays, Sundays and public holidays) whichever is the later of: 1. The day that you entered into the contract; or 2. The day on which the Consumer Information Notice (CIN) was brought to your attention. A CIN is a notice that states tha...

    To cancel a regulated contract, you will first have to give the supplier a notice of cancellation. This notice can be written in: 1. The form given under the Second Schedule of the Consumer Protection (Fair Trading) (Cancellation of Contracts) Regulations(CPFTCC Regulations), or 2. Some other format, but clearly stating your intention to cancel the...

    What is considered an unfair practice?

    Under section 4 of the Consumer Protection (Fair Trading) Act, an unfair practice is one where a supplier: 1. Does or says anything, or omits to do or say anything, reasonably causing for the consumer to be deceived or misled; 2. Makes a false claim; 3. Takes advantage of a consumer knowing that the consumer is either unable to protect his own interests, or is unable to reasonably understand the character, nature, language or effect of the transaction.

    What can consumers get out of suing for an unfair practice?

    If you sue for an unfair practice in the Small Claims Tribunals,you could get the following remedies: 1. An order for the supplier to pay you a sum of money; 2. A work order for the supplier to, for example, repair your damaged item; or 3. Any ancillary order necessary to give effect to any order made by the tribunal If you sue for unfair practice in other courts, such as the District Court, Magistrates’ Court or General Division of the High Court, you could get the following remedies: 1. An...

    How to sue for unfair practices

    You can sue for unfair practices in the Small Claims Tribunals, or in the District Court, Magistrates’ Court or General Division of the High Court depending on the type of remedy you would like to claim from the supplier (see below).

  4. Aug 4, 2023 · SINGAPORE: Some say Singaporeans complain more than anyone else. And when it comes to municipal issues, OneService can put a number on it – 1.7 million.

  5. If you are not satisfied with the reply from the healthcare institution you complained against, you can write to MOH, SMC, SNB, SDC, Singapore Mediation Centre or the private healthcare institutions listings, according to the nature of your complaint.

  6. If you are a consumer with a complaint against a business, you can submit your complaint online at our website. Our officer will contact you during our operating hours to assist you. 6 月 21 日 – 常年大会

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