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  1. Fuel poverty charity joins forces with gas distribution networks to help 30,000 vulnerable people stay healthy, warm, and safe at home. Posted on 24th Oct 2024. With six million households living in fuel poverty, charity National Energy Action (NEA) is proud to announce delivery of its pioneering collaboration – Warm Homes, Healthy Futures.

  2. National Energy Action (NEA) is an independent charity. Registration No. 290511. Registered in England No. 1853927

  3. National Energy Action (NEA), the fuel poverty charity, campaigns so everyone can afford to live in a warm, safe and healthy home. This is something denied to millions because of poor housing, low incomes, and high bills. Working across England, Wales and Northern Ireland, everything we do aims to improve the lives of people in fuel poverty.

  4. Here are key contact details for National Energy Action (NEA). As well as our head office and press and media contacts, you can also see our advice helplines. If you know the name of the person you want to contact, click on ‘staff list’ to find their direct telephone number and email address.

  5. And we work with communities to leverage their power, with transformative results. When we combine diverse skills, approaches and areas of focus, we maximise impact for people affected by fuel poverty. National Energy Action (NEA) is the leading UK fuel poverty charity, providing a range of services across England, Wales and Northern Ireland.

  6. 6281-01. (Level 3 Award) Aimed at workers who deliver energy advice to households, either face to face or over the phone, this course will cover energy saving methods and other knowledge and skills required to deliver useful advice. This is our most popular course, running for over 30 years with more than 26,000 learners to date.

  7. Energy Saving Trust offers guidance on ways to save energy around the home. Visit the website www.energysavingtrust.org.uk. National Energy Action’s Warm and Safe Homes advice service is available Monday – Friday 10am-12pm on 0800 304 7159. We can provide help with energy bills and warmth.

  8. The definition of fuel poverty that we use is that a household is in fuel poverty if it needs to spend 10% or more of its income on energy in order to maintain a satisfactory heating regime. The government uses the Low Income Low Energy Efficiency (LILEE) definition for fuel poverty in England (Scotland, Wales and Northern Ireland use different ...

  9. Training and Education. National Energy Action’s dedicated training team offers courses for assisting households with fuel poverty, energy efficiency, decarbonisation and more. We will teach you how to identify vulnerable households and provide them with useful advice. You will also learn how to signpost them to further assistance and support.

  10. Energy Crisis. The energy crisis means millions of households are struggling to afford their energy bills and stay warm. In October 2021, 4.5 million UK households were in fuel poverty. As of 1 October 2024, there are 6 million. Read the latest policy briefing here.

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