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  1. From 12am to 7.59am, we can only assist with urgent enquiries, such as those relating to fraud and lost cards. This will allow us to keep our lines clear for fraud and scam-related enquiries. If you have questions about other matters, please call us from 8am to 11:59pm.

  2. Can I replace my card via the OCBC app anytime? You can replace your card via the OCBC app between 6am to 9pm Singapore time daily. However, FRANK debit & credit card replacements are not available on Sundays and Public holidays. For urgent requests, please call us at 1800 363 3333 and we can assist you. How long does it take to receive my ...

  3. How to enable/disable Cash Advance. How to change the Cash Advance limits and channels. How to apply for EasiCredit and Card Waiver. Credit Card Fees & Charges. Debit Card Fees & Charges. Automatic Annual Fee Waiver. Handling of excess credit balance. Check card balance and available credit. View credit card transactions. Retrieve past statements.

  4. May 23, 2024 · To cancel your OCBC credit card, you’ll have to call the OCBC customer service hotline at 6363 3333. If you are overseas, call +65 363 3333 instead. Wait until all the announcements in English and Chinese are over, select your language (1 for English), enter your NRIC or card number, and then select 0 to speak with a customer service officer.

  5. If you are an existing FRANK Credit Cardmember and wish to change your design, you can visit an open OCBC branch, or call our hotline +65 6363 3333. Please note that safety procedures are adhered to at OCBC Branches to ensure safe distancing during COVID.

  6. May 27, 2024 · 24-hour local hotline : call 6363 3333. Overseas hotline : +65 6363 3333 (the number is same, but make sure you add +65 before the number). Premier banking. Local premier hotline : 1800 773 6437. Overseas hotline : +65 6530 5930. Writing a Snail Mail.

  7. The easiest way to cancel your OCBC credit card is by calling their customer service hotline at 1800 363 3333. If you’re calling from overseas, dial +65 6363 3333 instead. Once you get through, select the option to speak with a customer service officer.

  8. May 27, 2024 · Call the OCBC hotline at 6363 3333 or visit the OCBC customer service administrator. They will help you with what you need to provide when you apply for a temporary increase in credit limit.

  9. Find the best OCBC credit cards in Singapore. Compare cash back, rewards, petrol, shopping, air miles cards and find credit card reviews here.

  10. You can then start to access phone-in banking by calling 1800 363 3333 or (65) 6363 3333 when calling from overseas. Forgot Telephone PIN. Services available.

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