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International flights. See our handy Airport Guides for information about the airports that we fly to, including maps, lounge locations and more. Find inspiration for your upcoming trip with our Destination Guides.
Flight Status. Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
by selecting My account from the Frequent Flyer menu at the top of the page. The log in box will also appear when you visit any secure Frequent Flyer pages. In the log in form, once you enter your last name, Frequent Flyer number, PIN and select 'Log in', a pop-up will appear to advise you that an SMS with a verification code has been sent to ...
Australian Customs manages the movement of goods and people across the Australian border. There are restrictions on goods that you can bring in and out of Australia including animal and plant material, food, wildlife, drugs and medicinal products, firearms and more than A$10,000 of currency.<br><br>You may need to declare goods upon arrival into, or departure from Australia.
Contact your local Qantas office to change your booking. (Service fees may apply for changes made through your local Qantas office). Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling ...
Can I track the progress of a flight online? No. However you can view Flight Status information online. To search for arrival and departure information for Qantas, QantasLink and codeshare flights enter the from and to city, or if you prefer you can enter the flight number.
When things don't go to plan, and your flight is delayed or cancelled, we'll provide you with assistance as set out in our Compensation and Refunds policy. Depending on the circumstances, this may include a refund and/or other compensation, such as accommodation, transport, and/or meal vouchers. For international travel, you may also have ...
Popular Topics. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
What are the requirements for flying whilst pregnant? Flights 4 hours duration or greater. You can travel up to the end of the 36th week for single pregnancies and the end of the 32nd week for multiple pregnancies (e.g. twins). Flights less than 4 hours duration. You can travel up to the end of the 40th week for single pregnancies and the end ...
Advance Passenger Information (API) is passenger data required by government authorities in advance of a passenger's arrival or departure for the purpose of aviation security and border control. Qantas is required to comply with and provide Advance Passenger Information data to the government authorities. The APIS maximises security of travel by providing customs with information about ...