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  1. Check conditions online (VEVO) Our Visa Entitlement Verification Online system (VEVO) allows visa holders, employers, education providers and other organisations to check visa conditions.

  2. You can access VEVO online at any time at Visa Entitlement Verification Online (VEVO). Step 2. Have your travel document and reference number ready. To see your visa details and conditions you will need information from a travel document such as your passport or ImmiCard.

  3. Check visa details and conditions. Visa Entitlement Verification Online (VEVO) allows visa holders, employers, education providers and other organisations to check visa details and conditions. VEVO tells you details relating to your current in-effect visa: which visa. the expiry date.

  4. Not sure which visa you currently have? Check your conditions (VEVO) or have a look at the visa grant letter you received.

  5. Get the visa holder's travel document details and permission. Get permission from the visa holder to use their travel document details and make the VEVO check. Travel documents are used to confirm the holder's identity and nationality. Everyone who travels to Australia must present a valid and approved travel document.

  6. If you are a long term resident who arrived in Australia before 1990 and have not left the country since, you are unlikely to have an electronic visa record. See details on how you can apply for an electronic visa record.

  7. Requests for a Reference Number to use VEVO. Call the Global Service Centre or use the VEVO Request for Reference Number Form to request your visa grant number. Changes to your passport details. You must tell the Department about your new passport before you check VEVO with your new passport details.

  8. Online services. Compliments, complaints and suggestions. The Department of Home Affairs acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, sea and community.

  9. An ImmiCard is issued to certain visa holders who don’t have and can’t obtain a passport recognised by the Australian Government. An ImmiCard assists visa holders to provide evidence of their Commencement of Identity (COI) in Australia.

  10. You need to tell us when you get a new passport so that we can link it to your visa or application. The quickest way to do this is to update your passport details in your ImmiAccount. Note: This excludes holders of the Electronic Travel Authority (ETA) 601.