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Select the Tracking link to be directed to the tracking website to track your shipment. If you’d like to know the general shipping timeframe for the item you purchased, refer to the product page of the item you ordered. You can also check the Order Confirmation email you received after you placed your order.
You will find a tracking number link next to the item. This will direct you to the carrier’s website to track your shipment. Please keep in mind that the estimated delivery time is an approximation, so we recommend referring to the tracking information provided by the delivery company for more specific details.
If you purchased the Digital Shop Card on Costco.com, you can resend the email to yourself using the tracking link in your Orders & Purchases. If you didn’t purchase the Shop Card on Costco.com and no longer have the original email, please contact us for further assistance. Back to Top
It’ll change to "Shipped" once it’s turned over to the shipper and has tracking information available. Simply select View Order Details for more detailed information. Whenever you successfully complete an online order, you’ll be taken to a screen with your Order Confirmation number.
Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.
Costco Logistics offers In-Home Delivery and In-Home Installation services for select items purchased on Costco.com.
Receive up-to-the-minute tracking information for online orders. Keep track of the items you need by creating a mobile shopping list. Quickly access and manage your Digital Membership Card (DMC). Navigate your way with ease to your local Costco warehouse. Access details about your nearest Costco warehouse, including holiday hours.
Retrieving your order history is simple! Just head over to Costco.com and select Orders & Returns near the top of the page.
SCAM CALLS FROM "CHINESE COSTCO MEMBER SERVICE" We have been notified of people receiving scam calls disguised as our home office number (425-313-8100), Ecommerce number (800-955-2292), or Membership number (800-774-2678), stating they are from the “Costco Chinese Member Service."
No, Costco.com does not offer expedited delivery on prescription eyeglasses at this time. The estimated delivery time is approximately 7-10 business days from the time of order including manufacturing.
