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Have a chat with us. The easiest and quickest way to get in touch is to chat with us. YAS, our virtual assistant, will try to answer your general non-account related queries 24, 7. If you need further assistance, YAS will connect you with one of our chat agents during working hours.
Phone banking. Simple access to your accounts. With our telephone banking service, you can access a full range of automated banking services or speak to a member of our team – all on a single number. Phone banking. Find out which number to call, or how to register. Use the service. What you can do. Through our telephone banking service, you can:
Contact us. We're here to help. Find out the best way to contact us depending on your needs. Find a branch. If you want to see us in person, find your local branch. Feedback and complaints. Your views and feedback are key to improving the products and services we offer. Other information. Important notices.
If you are an existing customer, please contact your Relationship Manager or our Customer Service Hotline at 1800 216 9008 (Singapore) +65 6216 9008 (From Overseas). Otherwise, you can also contact us via our Virtual Assistant on our website for general enquiries.
Instead, report it to us at phishing@hsbc.com.If you have clicked on any suspicious links, please let us know by logging onto HSBC Online Banking or the HSBC Singapore app to chat with us, or call us at +65 6472 2669.
Connect with us. Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation. Find out more about branch information including locations and opening time for all HSBC Singapore branches, Premier centers and safe box services.
For account-related matters, you can chat with us * on the HSBC Singapore app and online banking. For general enquiries, you can select the chat button right here on this website. * Our agents are online from 9am to 9pm everyday, including weekends and public holidays.
