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Oct 27, 2015 · SINGAPORE - Jover Chew, a mobile phone shop owner in Sim Lim Square, gained notoriety last November after a video of a Vietnamese tourist begging for a refund went viral.
Nov 30, 2015 · SINGAPORE - The boss of a now-defunct electronics firm was jailed 33 months on Monday (Nov 30) for cheating his customers. Jover Chew Chiew Loon, 33, was also fined $2,000 for a charge of...
- Details of The Incident
- Responses
- Court Hearing and Sentence
First incident
On 24 September 2014, a Chinese national and her aunt purchased an iPhone 6 Plus from Mobile Air for S$1,600. However, they were charged a further S$2,400 upon signing an alleged contract for two years of insurance.This brought the price of the phone to S$4,000. The women eventually negotiated the price down to S$3,000. Although they had eventually paid for the phone, they were still unhappy with the hidden fees charged by Mobile Air. On 25 September 2014, they filed a complaint with the Smal...
Second incident
On 3 November 2014, Vietnamese tourist Pham Van Thoai purchased an iPhone 6 for his girlfriend from Mobile Air for S$950. After making the purchase, he was told that he had to pay an additional S$1,500 for the warranty. Pham Van Thoai was a factory worker in Vietnam and had been in Singapore on holiday. He earned about S$200 monthly and had taken a few months worth of his salary from his savings in order to purchase the phone for his girlfriend. Upon asking for a refund, the staff only offere...
SMRT Feedback Ltd and netizens
On 4 November 2014, satirical Facebook page SMRT Feedback Ltd posted the personal details of Mobile Air shop owner Jover Chew online. The page source is no longer publicly visible. The personal details released included the addresses of his various businesses, shirtless photographs and his mobile number.They had also allegedly made large orders from McDonalds and Pizza Hut which they had delivered to Jover Chew’s home address. On 5 November 2014, Singaporean Gabriel Kang started a campaign on...
Politicians
Bukit Timah GRC Member of Parliament Liang Eng Hwa, who is also the chairman of the Government Parliamentary Committee for Finance and Trade and Industry expressed his disapproval towards errant retailers. He suggested that the Ministry of Trade and Industry should review the current consumer protection laws in order to better protect consumers from uncooperative and abusive retailers. Mountbatten GRC Member of Parliament Lim Biow Chuan, who is also the president of CASE, pushed for amendment...
On 1 October 2015, the employees of Mobile Air were found guilty of the following charges. On 30 November 2015, Mobile Air owner Jover Chew was sentenced to a jail term of 2 years and 9 months and fined S$2,000.Prior to his punishment, Jover Chew had also reimbursed S$12,199 to the 26 victims of his unfair business practices.
Nov 30, 2015 · SINGAPORE — Jover Chew Chiew Loon, the notorious owner of the now-defunct Mobile Air electronics shop, was sentenced to 33 months’ jail and fined S$2,000 today (Nov 30), as a district judge...
May 30, 2015 · He became a villain when a video, of a Vietnamese tourist who was in tears and went down on his knees at his shop, went viral. Yesterday, Jover Chew Chiew Loon left his hawker mother in tears...
Nov 30, 2015 · The tech mall’s most notorious figure of swindling practices Jover Chew has been sentenced to 33 months in jail as well as a fine of $2,000, Channel NewsAsia reports. In total, he cheated 26 victims out of $16,599 across a 10-month period in his mobile phone store Mobile Air.
Nov 16, 2015 · SINGAPORE — Pressing for a stiff jail term of 36 months for Mobile Air director Jover Chew Chiew Loon, the prosecution today (Nov 16) highlighted his defiance of authority and his role as...
