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  1. kanomodel.comHome - Kano Model - Kano Model

    Mar 19, 2014 · The Kano Model is an insightful way of understanding, categorizing, and prioritizing 5 types of Customer Requirements (or potential Features) for new products and services.

  2. kanomodel.com › about-the-kano-modelAbout the Kano Model

    Mar 17, 2014 · The Kano Model is a product or service development theory that helps you to determine which features you may want to include in a product or service to improve customer satisfaction. It continues to be a critical element found in the front end of Product and Service Development.

  3. kanomodel.com › discovering-the-kano-modelDiscovering the Kano Model

    Mar 19, 2014 · You will see that the Kano Model is used in Step 1, (Voice of the Customer) and in step 4, (Concept Generation) we introduce over 36 methods to get at these new Innovations, Kano’s Excitement Quality.

  4. kanomodel.com › free-resources › house-of-quality-qfdHouse of Quality / QFD - Kano Model

    The Kano Model is a tool often used in QFD (Quality Function Deployment). In this video you will get an introduction to the QFD process and the House of Quality. You will also see a global flowchart on how the QFD process works and where the Model fits in. Watch House of Quality / QFD video here.

  5. kanomodel.com › free-resources › kano-model-flowchart-poster-and-articleKano Model Flowchart, Poster and Article

    A Kano Model Flowchart as part of the Product Development Process. A Kano Model Poster (PDF) that can be printed at any size. A Kano Model Analysis article explaining this method in 2500 word of great detail.

  6. kanomodel.com › articlesArticles - Kano Model

    Get 3 FREE items to learn about the Kano Model: a flowchart, a poster and an article. A Kano Model Flowchart as part of the Product Development Process. A Kano Model Poster (PDF) that can be printed at any size. A Kano Model Analysis article explaining this method in 2500 word of great detail. FREE Kano Model materials

  7. www.kanomodel.com › wp-content › uploadsDiscovering November 7 2013 - Kano Model

    Every customer problem can be represented as a need. The Kano Model is an insightful representation of 3 main categories of needs any product or service must address in order to survive in a competitive market. I was introduced to the Kano Model back in 1988 while working early in my career at Ford Motor Company.

  8. kanomodel.com › frequently-asked-questionsFAQs about the Kano Model Customer Satisfaction Tool

    How do you get at Kano’s “Excitement Needs”? Answers to the most frequently asked questions about the Kano Model and similar customer analysis methods.

  9. kanomodel.com › product-tag › kano-model-trainingkano model training

    kano model training Archives - Kano Model - Kano Model. 248-879-8040. Cart. info@kanomodel.com. Login. Home.

  10. kanomodel.com › product › kano-model-powerpointKano Model – PowerPoint

    Introduce the Kano Model to your colleagues, customers, or clients. Save time making slides, we have done it for you! This PowerPoint file is perfect for presenting the the essence and basics of the customer satisfaction model to your colleagues or in any lecture.

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