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  1. If you are facing any issues or have any queries, please first take a look at our self-help resources available for you below. For urgent help or if you are flying within 72 hours, contact us using the information provided below.

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  2. We’re here to get you the support you need. Whether you need to resolve an issue, arrange for special assistance, or ask a question, use this support form and we’ll get back to you as soon as we can. For urgent help, contact Singapore Airlines.

  3. KrisFlyer miles can be redeemed for rewards, while Elite miles qualify you for KrisFlyer Milestone Rewards, which reward you for reaching specific milestones, as well as advance you to the next KrisFlyer membership tier.

    • What Is The Waitlist?
    • How to Add Yourself to The Waitlist
    • Waitlist FAQs
    • My Experience with The KrisFlyer Waitlist
    • Conclusion

    For most airlines, award space is a binary thing: either it’s available, or it isn’t. Singapore Airlines throws in a third possibility. If there’s nothing available for immediate confirmation, members can add themselves to a waitlist. It’s SIA’s way of saying “nothing’s available now, but maybe later…” As the name suggests, all you can do on the wa...

    If waitlist options are available, they’ll show up in the search results during flight selection. Suppose you want to fly on SQ32 from SIN-SFO on 13 March 2023. Saver awards are not available, but Advantage awards are open for waitlisting. Assuming you’re fine with that, click on the waitlist option, and the screen will change as follows: In additi...

    Can I join a waitlist with insufficient miles?

    No. In order to add yourself to a waitlist, you must have sufficient miles for that particular itinerary. For example, if you’re looking at a one-way Business Saver award from SIN-LHR, you won’t be able to add yourself to the waitlist unless you have at least 103,500 miles in your account. Some readers have mentioned that KrisFlyer phone agents can manually add you to the waitlist if you have insufficient miles; I’ve personally never tried, but I imagine that’d be a YMMV situation.

    Can I clear a waitlist with insufficient miles?

    Yes. While you need sufficient miles to add yourself to the waitlist, your waitlist can clear even if your balance subsequently declines. For example, suppose you have 103,500 miles in your account. You can add yourself to the waitlist for a one-way SIN-LHR Business Saver award, and then redeem 43,000 miles for a one-way SIN-MLE Business Saver award, leaving you with 60,500 miles. If/when your SIN-LHR Business Saver award clears, you’ll obviously need to top up your account, but the fact that...

    How many waitlists can I add myself to?

    Unlimited. Waitlisting does not put a “hold” on your miles. I could add myself to Business Saver waitlists for one-way flights to LHR, CDG, FRA and MUC so long as I have at least 103,500 miles in my account. That’s probably not a good thing, mind you, since it means that the waitlist could be clogged with members who have no real intention of flying. I think a system that limited each passenger to five waitlisted flights (maybe more for Elite Gold/PPS Club members?) would be much better. As f...

    While everyone’s experience with the waitlist will differ, my success rate from the past few years averages out between 20-30%. The median window for a waitlisted booking to clear was 27 days before departure, with a high of 164 days and a low of 20 days. This suggests that if you do intend to call in, your best bet is to do so within one month of ...

    The waitlist is a unique, yet frustrating aspect of the KrisFlyer experience. While I wish I could tell you the magic formula to get your waitlists cleared, the honest answer is I just don’t know. How exactly SIA decides which waitlists clear and which don’t will go down as one of the great mysteries of the miles game. So by all means, keep a posit...

  4. Dec 7, 2023 · The Singapore KrisFlyer program is typically the best way to unlock premium cabin travel on Singapore Airlines, so in this post I want to take a closer look at how the program works, and where the most value is.

  5. Jan 25, 2024 · From booking one-way award seats to Hawaii for less than 15,000 miles to earning valuable miles with credit cards, keep reading to find out the ins and outs of Singapore Airlines KrisFlyer so you can decide if KrisFlyer miles are of value to you.

  6. milelion.com › airlines › the-milelions-krisflyer-guideThe Milelion's KrisFlyer Guide

    KrisFlyer is the frequent flyer program of Singapore Airlines. You can earn KrisFlyer miles by crediting flights on Singapore Airlines, SilkAir, Virgin Australia, Vistara, Alaska Air and Star Alliance partners like ANA and Thai.