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Get help & support for your OCBC Malaysia bank account. From online banking to credit card questions, get all your questions answered now.
Get help & support for OCBC Malaysia's products & services, such as online banking, credit/debit card activation, investments & special enquiries.
Contact us anytime, anywhere or bank at your nearest branch. Call us or leave your details with us and we will contact you.
Our Customer Service Executive will help you block access to your compromised bank account or cards, and issue new cards. Our Customer Service Executive will also record your scam report.
Contact our customer service 24h hotline anytime or visit any of our OCBC branches in Singapore.
Help & Support. USE OCBC CHATBOT. Get 24/7 assistance with the OCBC Business Banking Enquiry Assistant Chatbot. To begin, click on the “Need help?” icon. Note: Please do not key in any confidential information, such as your account number and personal details. The use of the Enquiry Assistant chatbot service is subject to our terms & conditions.
Locate a branch. Skip the queue with OCBC's 24-hour self-service phone banking. Enjoy banking support for your account-related queries anytime, anywhere. Find out more.
Please contact our Business Banking Hotline at 1300 88 7000 from Monday to Friday, 9.00am to 6.00pm. Please take note that either this channel, nor any electronic channel is equipped to handle legal processes. Please deliver a sealed copy of the court order to be served on the Bank to any of our branches.
If you have any questions about your token or login, call us at 1800 363 3333 (+ 65 6363 3333 if you’re calling from overseas). You can also access via our OCBC app available for the iPhone or Android devices. Alternatively, you can also visit us at ocbc.com/login on your smartphone’s browser. Here are the steps: Go to ocbc.com/getonline.
Log in to the OCBC app using your account credentials. Tap on the "More" option, located at the bottom right-hand corner of the screen. On the "More" page, you will find a comprehensive range of card services displayed for you to access.
