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Track and view current and historical utilities consumption Self-help e-services such as refund request, fee waiver, payment arrangement and water leakage appeals
SP Group owns and operates transmission and distribution networks, delivering electricity and gas to households and businesses in Singapore. These networks are among the most reliable and cost-effective worldwide.
Manage your utilities account with ease with SP Services. From opening of account to scheduling of appointments, it's easy with the SP app. Explore now.
Note: Pink notices are issued as a reminder when payments are not made by the due date. A fee of $0.55 (inclusive of GST) applies and will be reflected in the next bill. If no payment is received after the reminder, a late payment charge of 1% will be imposed on any outstanding balance in the subsequent bill.
FAQs. These frequently asked questions cover topics related to billing, electricity and gas operations, and other customer services.
Get in touch with SP Group and let us partner you in your sustainable journey. Contact us today.
Credits arising from your export of electricity to SP Services Ltd, if any, will be refunded to your approved Giro bank account. Please call SP Group Customer Service Hotline at 1800-2222 333 for any enquiries.
FORM. Change of Ownership/Tenancy - Utilities Account Transfer. GUIDE. Commercial Utilities Guide Book. INFO. Fact Sheet on Purchase of Electricity from Wholesale Electricity Market through SP Services Ltd. INFO. FAQ for Customers - Recurring Payment Arrangement on the SP Utilities App. INFO.
SP Services buys electricity on behalf of customers and pays the generation companies, transmission licensee and other market players based on the rates of the cost components as approved by EMA.
An online termination form can be submitted via the SP Utilities Portal or via the SP Group website. Customers can also choose to submit the online termination form on the SP App
