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Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us. Click the "Message Us" button below. Look out for the chat window that will open on your screen after you select any of the Message Us Options. Select "Proceed to Authentication" for us to address your account-related enquiries in our reply.
If you are a scam victim, revealed sensitive account information to a 3rd party, lost your cards or suspect fraud, Press 4. You will be presented with an option to block access to your funds. For Singaporeans, key in your 7-digit NRIC number , valid 15/16-digit Credit or Debit Card number .
Here is what you should do when you find an unauthorised card transaction on your DBS/POSB card statement. For transactions that are unauthorised, report card fraud immediately through digibank app or call DBS hotline. 1. Conduct self-verification before you raise a fraud dispute.
If customers suspect fraud, they should call our 24-hour fraud hotline immediately at 1800 339 6963 or (65) 6339 6963 from overseas. The three different messages that a customer may see are: (1) “Our anti-malware tool has detected apps that are potentially risky to digibank”
Jan 14, 2024 · Customers who suspect they are a victim of a scam can call DBS’ dedicated fraud hotline at 1800-339-6963 (from Singapore) or (+65) 63396963 (from overseas) and speak to a DBS Customer Service Officer, or activate the Safety Switch to temporarily block access to their funds.
Jun 8, 2022 · Customers who suspect they are a victim of a scam can call DBS’ dedicated fraud hotline at 1800-339-6963 (from Singapore) or (+65) 63396963 (from overseas) and speak to a DBS Customer Service Officer, or activate the Safety Switch to temporarily block access to their funds.
If you spot any unauthorised credit card transactions, use Payment Controls to immediately lock your card and call the DBS 24hrs Fraud Hotline 1800 339 6963 or +65 6339 6963 (overseas) to report the fraudulent transaction.
Call us immediately at our 24-hour DBS Fraud Hotline at 1800 339 6963 or +65 6339 6963 (Overseas) to report fraudulent transactions, unauthorised access to your banking account and loss of credit/debit cards.
If you believe your bank details have been compromised, please call 1800 339 6963 or (65) 6339 6963 from overseas, or visit any DBS/POSB Branch for immediate assistance. Find out how you can secure yourself with our useful tips and alerts?
Block access immediately with Safety Switch Call the DBS Fraud Hotline at 1800 339 6963 (in Singapore) or +65 6339 6963 (from abroad). Choose the option to activate Safety Switch, then follow the instructions to validate your identity and block access to digibank, Debit/Credit Cards and PayLah!.
