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Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
Medical clearance is required if you are having complications with your pregnancy. Read more about medical requirements for travelling while pregnant on Qantas flights or see the relevant consulate or embassy.
Additional charges will apply for travel with a Child Restraint and pre-approval is required at a minimum 24 hours before departure, please contact your local Qantas office to arrange approval for a Child Restraint. Visit the travelling with children for more information.
The shipment of human remains is considered a special movement which can only be arranged through a funeral director who can book with Qantas Freight. Our Customer Service team works directly with funeral directors to manage every step of the journey and return your departed loved one to their final resting place.
Yes. We provide complimentary food and non-alcoholic beverages on all Qantas operated domestic and international flights. Complimentary alcoholic beverages are included on international flights and selected domestic flights. Food and beverage service varies across different routes and aircraft types. Select your preferred class of travel from the travel classes page for more information on ...
(Service fees may apply for changes made through your local Qantas office). Find out all you need to know about flight changes here Cancelling or changing a flight after checking-in: If you need to cancel your flight once you have checked in online, you can now undo check-in online or in the Qantas App, follow the easy steps on how to undo ...
There must be enough points in your account at the time the upgrade is requested and also at the time the upgrade is confirmed to be eligible. Top-up points or Family transfers may assist if you don't have enough points, and should be processed prior to registering for an upgrade. Changes and cancellations Changes before upgrade confirmation ...
If you are travelling in any of these countries, these measures will affect what you can carry on board an aircraft on international flights. To get the most up to date information, visit the Australian Government's travel security website TravelSECURE . For further information on Liquids, Aerosols and Gels please refer to the TravelSECURE ...
This email will be sent as a PDF attachment to the email address you provided during booking. You can view your booking online at any time at Manage booking . You should carry your eticket receipt at all times for both international and domestic flights. Photographic identification must be produced at check in. You can access your eticket ...
