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1. support.thebay.comHelp Centre Home - The Bay

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   What’s your return policy? When will I receive my order? How can I contact Neo Financial? How do I update my email address?

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3. support.thebay.com › s › articleContact Us - The Bay

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   Contact Us. 2-Aug-2024 Knowledge. For the quickest service, click here for English and select "Chat with an Expert Now" to connect with one of our specialists. If you wish to speak to a French agent, click here. Learn more at thebay.com. Live chat:Agent Offline.

4. support.thebay.com › s › articleWhat’s your return policy? - The Bay

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   30-Day Policy. Standard-size merchandise (received via Parcel Delivery) may be returned within up to *30 days of purchase for a refund issued to the original tender. 90 Days with Hudson’s Bay Credit. If you purchased your standard-size merchandise with a Hudson’s Bay Credit Card or Hudson’s Bay Mastercard, you have within up to *90 days ...

5. support.thebay.com › s › topicGifts Cards & Gift Registry - The Bay

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   How do I return an item I purchased with a Hudson’s Bay gift card or e-gift card? 2696 Views • 8-Mar-2023 • Knowledge How do I make a return for an item purchased with a Hudson’s Bay gift card?

6. support.thebay.com › s › contactsupportHow can we help? - The Bay

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   For your closest store or in-store purchase questions: Find your Store. For information about. your Hudson's Bay. Mastercard® powered by Neo, call. 1-855-587-0226. Live chat:Agent Offline.

7. support.thebay.com › s › articleHow do I check the status of my order? - The Bay

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   Find out whether your order has been processed, shipped or delivered by entering your order number and the postal code from your billing address in our order status form.

8. support.thebay.com › s › articleHow do I check the balance on my The Bay gift card?

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   If you are experiencing issues online or your gift card does not have a PIN, you may visit a Hudson's Bay store or phone our customer service team at 1-800-521-2364 Trending Articles What’s your return policy?

9. support.thebay.com › s › topicHudson's Bay Rewards - The Bay

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   How do I link my Hudson’s Bay Rewards membership to my account at thebay.com? 28444 Views • 1-Aug-2023 • Knowledge Since you’ve changed your program, am I still able to link my Rewards membership with Petro-Points?

10. support.thebay.com › s › articleWhat do I do if I receive an email saying my order was ... - The...

    support.thebay.com › s › article

    8-Mar-2023 Knowledge. If your tracking information shows that your package was delivered, but you can't find it: First, verify your shipping address. To do this, locate your tracking number in your shipping confirmation email or log into your account and check your order history. If the address is incorrect, please contact customer service.

11. support.thebay.com › s › articleDo you offer a Senior discount? - The Bay

    support.thebay.com › s › article

    18-Jul-2023 Knowledge. We offer a special Timeless Style Tuesday discount* every Tuesday for Seniors aged 55 or better registered in the HBC Rewards program. A special discount is valid in-store for customers aged 55 or better registered in the HBC Rewards program with a valid email address. Not an HBC Rewards member? Sign up for free to ...