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This page contains information on making inquiries with ANA. You can also browse common inquiries, though you can choose to interact with our new 24/7 chatbot if you’d prefer automatic responses.
This page contains contact telephone numbers for International flight reservations, as well as information on changing/canceling reservations and making seat reservations. You can also find out about award ticket waitlisting for International flights and canceling reservations.
Information regarding prolonged waiting times at the ANA Contact Center (Information on handling of international tickets for suspended flights)
This page contains information on making inquiries about ANA international flights. It includes frequently asked questions and contact information for email/telephone inquiries. You can also find out how to confirm the status of international flights and make online reservations.
Plan and prepare travel with ANA Website. Reservation and purchase of tickets from here.
Customers Requiring Special Arrangements. The following customers must contact ANA Call Center. Pregnant passenger; If the expected date of birth is within 28 days from boarding period. Customers who are requesting special inflight meals due to food allergies.
If you're not able to cancel your reservation via the ANA Website, please contact ANA by telephone. Whether or not changes are permitted will be determined in accordance with the relevant fare rules. Additionally, processing fees may apply when you change the reservation.
This page contains information on making inquiries with ANA. It includes contact information for email/telephone inquiries about Japan domestic flights, international flights, mileage services, and ANA Card services. You can also find out how to confirm flight status and make online reservations.
Compare fares +/-3 days. [ANA Official Website] Join today, enjoy more. ANA – Japan’s star alliance member airlines’ mileage membership information.
If you are unable to reserve your seats on the ANA website prior to travel, advance seat requests can be made by contacting ANA by telephone no later than 24 hours prior to the departure of your international flight. After that you can use the Online Check-in on the ANA website.
