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Find out how to get support for your OCBC credit card and other banking needs. You can use online services, get a queue number instantly, or call the 24h hotline.
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If you are a new customer with OCBC or do not already have...
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Expand all. Card Services. Credit and Debit Card activation....
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You can request for a new PIN for your OCBC Credit and Debit...
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Expand all. Card Services. Credit and Debit Card activation. You can activate Credit and Debit card via OCBC the following channel: Via OCBC Digital. Log in to OCBC Digital app. Tap on the menu bard on the top left of the screen. Tap on “Card services”. Select “ Activate credit/debit card”
You can request for a new PIN for your OCBC Credit and Debit Card via OCBC Online Banking. OCBC Internet Banking. Log in to OCBC Online Banking with your access code and PIN. Navigate to "Customer Service" then "Cards services" and select “Reset Card PIN". Select your card. Set up your new 6-digit PIN. OCBC Digital. Log in to OCBC Digital app.
Learn how to apply for phone banking and access your account services by calling 1800 363 3333 or (65) 6363 3333. Find out how to reset your telephone PIN and the services available.
You will need your ATM/credit/debit card & PIN. Via Online Banking . Apply manually. Complete the form and mail it to the address on the form. Download form
If you are a new customer with OCBC or do not already have OCBC Online Banking, you will receive your OCBC Online Banking access code and PIN within 8 working days. If you have applied for a debit card, you will receive the debit card and PIN within 9 working days.