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Contact us by phone or visit us in person at our customer service centre, using the information provided below. We are always pleased to receive your enquiry or feedback. Customer Service. For General Enquiry: 1800 248 2888. Or +65 6248 2888 (for overseas calls only) 9am to 5.30pm (Mon-Fri) For Claims: +65 6856 8548. 9am to 5.30pm (Mon-Fri)
Take advantage of our digital services to understand your coverage and carry out policy transactions online. Find out more. Weekdays 9.00am to 5.30pm. If you have an enquiry, please contact our customer service centres. Find out more about Great Eastern Life Singapore.
Panel of Clinics. If you have further questions or need assistance, please feel free to access our Frequently Asked Questions (FAQ) Announcements. Revision of Sales & Service Tax Rate (SST) from 6% to 8% Effective 1st March 2024.
Visit our General Insurance Customer Service Centre on Level 18 at our Head Office: Level 18, Menara Great Eastern. 303 Jalan Ampang. 50450 Kuala Lumpur. Operating Hours: Monday to Friday 8:30am to 5:15pm (except Public Holiday).
If you do not know your Distribution Representative, call our Customer Service Officers at 2233118. Keep us informed of any Personal Updates. If there are any changes in your personal particulars (such as a new address), you can update us via e-Connect or email us at wecare-bn@greateasternlife.com.
Product enquiries. e-Connect is our secure, self-service portal: you can use it to access protection coverage, perform key services, make premium payments online, customise your insurance plans, check your claim status, update personal particulars and change your password.
You can request our financial representatives or customer service to explain the product features. You may wish to separately seek advice on the suitability of this policy. If you choose not to seek advice on the suitability of this policy, you should consider if this policy is suitable for your financial circumstances and needs.
Sign In. Country Singapore. Forgot Password? [ SG | MY] Registration for ePartner [MY] Submit.
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Need help? Contact Us. Customer service is available from Monday to Friday, 9am to 5:30pm (GMT +8). Call. 1800 248 2888 (Singapore) +65 6248 2888 (Overseas) Email. wecare-sg@greateasternlife.com.
