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  1. You can buy or exchange your faulty HPB fitness tracker ^ at our Authorised Service Providers’ outlets listed below. When making an exchange, kindly note that you will be reissued with the same HPB fitness tracker ^ model. For HPB fitness tracker-related issues that require technical or troubleshooting support, check out our self-help ...

  2. HPB fitness trackers are available for collection, make an appointment via the Healthy 365 app. Check out our guide on how-to book an appointment here. NOTE: HPB fitness tracker collections are strictly by appointment only.

  3. I lost my steps tracker. Can I get a replacement? If you would still like to participate in the Challenge using the HPB steps tracker, you may purchase a new HPB steps tracker from the Customer Care Centre at less than S$20. Operating Hours for technical support (incl. faulty steps tracker exchange): Mon to Fri, 11am – 8pm Sat, 9am – 1pm

  4. National Steps Challenge™ rewards you for staying active daily. Simply clock steps and Moderate to Vigorous Physical Activity (MVPA) minutes and be rewarded daily! From 20 Sep 2023, eligible Healthy 365 users will be auto-enrolled to the National Steps Challenge™.

  5. Oct 10, 2021 · HPB (Stride Steps Tracker): Where do I repair or service or get a replacement ? The 2021 latest update buy/exchange/fix your HPB National Step Challenge (NSC) Step Trackers are For Trouble Shooting Visit the following locations at the customer care centers

  6. make an appointment to exchange your HPB fitness tracker for Nati. Step 1. Download or update to the latest version of the Healthy 365 app*. *The latest version of the Healthy 365 app requires a minimum of Androi. Step 2. Create or restore your profile by following the on-screen instructions.

  7. The National Steps Challenge™ is the world’s first population level fitness tracker-based physical activity initiative that encourages Singaporeans to move more.