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    • Service Description
    • Features
    • Users
    • Service Hours
    • Level of Service
    • Support and Documentation
    • Request Process
    • User Responsibility

    The service is a web-based toolkit supporting the administration of marks and exam boards in academic units, reducing staff workload and promoting compliance with University regulatory policy. This is done by providing a suite of tools which helps to maintain data quality and auditability whilst enabling efficient business processes. Training and d...

    Core supported features – administration of marks and exam boards: 1. Recording original component and module marks, all subsequent changes for auditing purposes and performing all calculations and scaling up to and including the final classification and average for a student’s course. Marks and decisions are then in a format that can be uploaded t...

    A list of supported academic units is in the Service Help menu within the application. For each supported unit: 1. Key users (listed on the Service Help menu) 2. All students taking modules or courses related to that unit 3. All academic staff marked as teachers or contributors on modules in MOFS

    Service is available 24/7. The “at risk” period is 07:00-09:00 every Tuesday. Further planned maintenance times will be publicised in advance if there will be a disruption to the service. Key users will be notified of any planned maintenance which may have an impact on the service.

    Support targets (resolution time): 1. Service unavailable (2 hours) 2. Urgent core feature failure, for example a bug that prevents an exam board from running next day (1 working day) 3. Low impact core feature failure (1 working week) 4. Low impact non-core feature failure (six months) 5. Change requests (six months)

    User support and training materials are available from within the application via a structured help menu. Additional support is available via the IT Service Desk. All incidents relating to this service will be handled according to the Incident Management and Major Incident Management processes.

    To access the system(provided your academic is unit is enabled): 1. Browse to https://ness.ncl.ac.uk 2. Log in with your usual University Login ID and password Requests for administrative staff to be given access to an enabled academic unit within the system should be made to the key users for that unit. The key users can set the permissions for th...

    Academic units Each academic unit must nominate three to five key users (listed in the Help menu) in their unit whose responsibility will be to handle all support from within their unit and refer to the IT Service Desk if necessary. The key users also serve as primary points of contact for their unit. Academic units should notify the Service Desk o...

  1. Welcome to Newcastle University's Student Self Service Portal (S3P). For details of how to gain access to this site please read our welcome page. S3P is changing!

  2. Learn about the research and teaching of science disciplines at Newcastle University, from agriculture to marine science. Explore the undergraduate degrees, the impactful projects and the upcoming festival.

  3. Ness is the online system for academic administration at Newcastle University. Find answers to common questions about login, permissions, modules, exams, coursework, extensions and more.

  4. Explore a range of undergraduate courses in agriculture, biology, chemistry, environmental science, food and marine science at Newcastle University. Learn from teaching excellence and Russell Group research quality and gain skills for your future career.

  5. We collaborate between our core disciplines and beyond. We develop opportunities for fundamental and applied research and address high-priority societal goals. We foster collegiality and hold the highest standards of research integrity as a core value.

  6. Guidance on how to access your exam resit results. Resit results are available directly in NESS. You can log into the NESS system with your normal University login details to access resit results.